Privacy Policy

Sunshine Behavioral Health Services, Corp.
Effective Date: January 1, 2025
Last Updated: April 2026

Important: This Privacy Policy describes how Sunshine Behavioral Health Services, Corp. collects, uses, and protects personal and health information on this website and through our clinical services. For our full HIPAA Notice of Privacy Practices governing your protected health information (PHI), please contact our office directly. If you have questions, contact us.

Table of Contents

1.  Who We Are

2.  Information We Collect

3.  How We Use Your Information

4.  HIPAA and Protected Health Information

5.  Information We Share

6.  Your Rights

7.  Children’s Privacy

8.  Website Cookies and Analytics

9.  Data Security

10.  Third-Party Links

11.  Changes to This Policy

12.  How to Contact Us

This Privacy Policy applies to the website at sunshinebehavioralhealthservices.com and to the administrative and intake processes of Sunshine Behavioral Health Services, Corp. It does not replace or limit your rights under HIPAA. Your rights regarding protected health information (PHI) used in the delivery of clinical services are governed by our separate HIPAA Notice of Privacy Practices, which is provided to all clients at intake.

1. Who We Are

Sunshine Behavioral Health Services, Corp. is an Applied Behavior Analysis (ABA) therapy provider serving families across Miami-Dade, Broward, Palm Beach, and Monroe Counties in Southeast Florida. We provide in-home, school-based, center-based, and telehealth ABA therapy services for children and young adults with autism spectrum disorder and other developmental conditions.

For questions about this policy, contact us at:
sunshinebehavioralhealthservices.com/contact/

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and mailing address
  • Child’s name, age, and general description of needs submitted through contact or consultation forms
  • Insurance provider and member ID submitted through insurance verification forms
  • Employment application information submitted through the Apply Now form
  • Messages and inquiries sent through our contact form

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Referring website or search terms used to find our site
  • Cookie data as described in Section 8

Information collected during clinical intake:
If you become a client, we collect protected health information (PHI) as described in our HIPAA Notice of Privacy Practices. This includes medical history, diagnostic records, insurance information, and clinical assessment data. This information is governed by HIPAA, not solely by this Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry or consultation request
  • Verify your insurance benefits and communicate coverage information to you
  • Schedule appointments and coordinate clinical services
  • Process employment applications
  • Send you information about our services if you have requested it
  • Improve our website and understand how visitors use it
  • Comply with legal, regulatory, and accreditation requirements

We do not sell your personal information to third parties. We do not use personal information submitted through our website for marketing purposes without your explicit consent.

4. HIPAA and Protected Health Information

Sunshine Behavioral Health Services, Corp. is a HIPAA-covered entity. All protected health information (PHI) collected in connection with the delivery of clinical services is handled in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the HITECH Act.

Your PHI will only be used and disclosed as permitted by HIPAA — primarily for treatment, payment, and healthcare operations, and in other limited circumstances as described in our HIPAA Notice of Privacy Practices.

You have the right to receive a copy of our HIPAA Notice of Privacy Practices at any time. Contact our office to request a copy. Your rights under HIPAA include the right to access your records, request amendments, receive an accounting of disclosures, and file a complaint with the U.S. Department of Health and Human Services if you believe your rights have been violated.

Important: Do not submit detailed medical or diagnostic information through our website contact forms. Our contact forms are not HIPAA-secure channels. If you need to share clinical records or detailed health information, please contact our office directly by phone so we can provide a secure method of transmission.

5. Information We Share

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who help us operate our website or provide administrative services — for example, our CRM platform (GoHighLevel), email providers, and scheduling software. These vendors are contractually required to protect your information.
  • Insurance companies: We share necessary information with your insurance provider for the purpose of verifying benefits and submitting claims for services rendered.
  • Legal requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, safety, or property of our clients, staff, or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, client information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

We do not share your information with third parties for their marketing purposes.

6. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to our legal and regulatory retention obligations.
  • Opt-out: You may opt out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe link in any email we send.
  • HIPAA rights: If you are a current or former client, your rights regarding protected health information are governed by HIPAA and described in our Notice of Privacy Practices.

To exercise any of these rights, contact us at: sunshinebehavioralhealthservices.com/contact/

7. Children's Privacy

Our clinical services are designed for children, and we take the privacy of minors very seriously. We do not knowingly collect personal information directly from children under 13 through our website without verifiable parental consent.

Information about children submitted through our contact, intake, or insurance verification forms is provided by parents or legal guardians. By submitting information about a child, you represent that you are the parent or legal guardian of that child and that you consent to the collection and use of that information as described in this policy.

Protected health information about minor clients is handled in compliance with HIPAA and applicable Florida law governing the privacy rights of minors in healthcare settings.

8. Website Cookies and Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve the user experience.

Types of cookies we use:

  • Essential cookies: Required for the website to function. These cannot be disabled.
  • Analytics cookies: We may use Google Analytics or similar tools to collect anonymous data about site traffic and visitor behaviour. This data does not identify individual users.
  • Marketing cookies: We may use retargeting pixels (such as Google Ads or Meta) to show relevant advertisements to people who have visited our site. These cookies do not contain personal health information.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites.

9. Data Security

We take reasonable technical and administrative measures to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption on our website, access controls on our systems, and vendor agreements that require appropriate security standards.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through our website contact forms. For sensitive health information, please contact our office directly by phone.

In the event of a data breach affecting your personal information, we will notify you as required by applicable law, including HIPAA breach notification requirements where applicable.

10. Third-Party Links

Our website may contain links to third-party websites, including insurance company portals, government resources, and professional organisations. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. How to Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have a concern about how we handle your information, please contact us:

Sunshine Behavioral Health Services, Corp.
103400 Overseas Hwy Suite 240, Key Largo, FL 33037
Website: sunshinebehavioralhealthservices.com/contact/
Phone: +1 (305) 998-4248
Email: info@sunshinebehavioralhealthservices.com

We will respond to all privacy-related requests within 30 days.

Related Legal Pages
Questions About Your Information?

Contact our team and we will respond within one business day.